Filtering techniques for the intervention planning problems case of incident management in ITIL context. - Mounir Ketata; Zied Loukil; Faïez Gargouri (ICNC-FSKD, 2017)

Improving the Research Strategy in the Problem of Intervention Planning by the Use of Symmetries. - Mounir Ketata; Zied Loukil; Faïez Gargouri (HIS, 2018)

Intervention Planning in ITIL Context: Constraint-Based Modeling and Symmetry-Based Filtering Techniques. - Mounir Ketata; Zied Loukil; Faïez Gargouri (Int. J. Serv. Sci. Manag. Eng. Technol., 2021)