Socialization of Work Practice through Business Process Analysis. - Mukhammad Andri Setiawan; Shazia Sadiq (ICEIS (3), 2010)

Facilitating Business Process Improvement through Personalized Recommendation. - Mukhammad Andri Setiawan; Shazia Sadiq; Ryan Kirkman (BIS, 2011)

Experience Driven Process Improvement. - Mukhammad Andri Setiawan; Shazia Sadiq (BMMDS/EMMSAD, 2011)

Integrated Framework For Business Process Complexity Analysis. - Mukhammad Andri Setiawan (ECIS, 2013)

A Methodology for Improving Business Process Performance through Positive Deviance. - Mukhammad Andri Setiawan; Shazia Sadiq (Int. J. Inf. Syst. Model. Des., 2013)

A framework for socialisation of work practice for improving business process performance - Mukhammad Andri Setiawan (2015)

Understanding the Social CRM Strategy of Small Businesses in Captivating Younger Age Market in Indonesia. - Mukhammad Andri Setiawan; Yanuar Satrhio Insanaputra (KMIS, 2017)

How 802.1x Enhances Knowledge Extraction from Large Scale Campus WiFi Deployment. - Mukhammad Andri Setiawan (KMIS, 2019)