Standardization through process documentation. - Mustafa Cahit Ungan (Bus. Process. Manag. J., 2006)

Supplier flexibility and performance: an empirical research. - Asuman Üstündag; Mustafa Cahit Ungan (Bus. Process. Manag. J., 2020)

E-Commerce Logistics Service Quality: Customer Satisfaction and Loyalty. - Siber Akil; Mustafa Cahit Ungan (J. Electron. Commer. Organ., 2022)

Determinants and impacts of supply chain responsiveness: an empirical research. - Beyza Keskin; Mustafa Cahit Ungan (Bus. Process. Manag. J., 2025)