Comprehensive Technology Function Product Matrix for Intelligent Chatbot Patent Mining. - N. J. Oscar Hong; Usharani Hareesh Govindarajan; Y. C. Jack Chang Chien; Amy J. C. Trappey (SMC, 2019)

VR-Enabled Chatbot System Supporting Transformer Mass-Customization Services. - Finch C.-T. Wu; N. J. Oscar Hong; Amy J. C. Trappey; Charles V. Trappey (TE, 2020)