To Rate or to Fund? - The Effect of Idea Evaluation Platform Design on Decision Quality and User Engagement. - Carina Benz; Naim Zierau; Gerhard Satzger (ICIS, 2018)

Not All Tasks are alike: Exploring the effect of Task Representation on User Engagement in Crowd-based Idea Evaluation. - Carina Benz; Naim Zierau; Gerhard Satzger (ECIS, 2019)

A Review of the Empirical Literature on Conversational Agents and Future Research Directions. - Naim Zierau; Edona Elshan; Camillo Visini; Andreas Janson (ICIS, 2020)

Towards Developing Trust-Supporting Design Features for AI-Based Chatbots in Customer Service. - Naim Zierau; Michael Hausch; Olivia Bruhin; Matthias Söllner 001 (ICIS, 2020)

The Anatomy of User Experience with Conversational Agents: A Taxonomy and Propositions of Service Clues. - Naim Zierau; Thiemo Wambsganss; Andreas Janson; Sofia Schöbel; Jan Marco Leimeister (ICIS, 2020)

Trust in Smart Personal Assistants: A Systematic Literature Review and Development of a Research Agenda. - Naim Zierau; Christian Engel 003; Matthias Söllner 001; Jan Marco Leimeister (Wirtschaftsinformatik (Zentrale Tracks), 2020)

Female by Default? - Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution. - Suzanne Tolmeijer; Naim Zierau; Andreas Janson; Jalil Sebastian Wahdatehagh; Jan Marco Leimeister; Abraham Bernstein (CHI Extended Abstracts, 2021)

Voice as a Contemporary Frontier of Interaction Design. - Anuschka Schmitt; Naim Zierau; Andreas Janson; Jan Marco Leimeister (ECIS, 2021)

The Influence of AI-Based Chatbots and Their Design on Users' Trust and Information Sharing in Online Loan Applications. - Naim Zierau; Korbinian Flock; Andreas Janson; Matthias Söllner 001; Jan Marco Leimeister (HICSS, 2021)

Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants. - Janay Ilya Grünenfelder; Naim Zierau; Andreas Janson (ICIS, 2021)

Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design. - Thiemo Wambsganss; Anne Höch; Naim Zierau; Matthias Söllner 001 (Wirtschaftsinformatik, 2021)

"I Will Follow You!" - How Recommendation Modality Impacts Processing Fluency and Purchase Intention. - Melanie Schwede; Naim Zierau; Andreas Janson; Maik Hammerschmidt; Jan Marco Leimeister (ICIS, 2022)

Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future. - Edona Elshan; Naim Zierau; Christian Engel 003; Andreas Janson; Jan Marco Leimeister (Inf. Syst. Frontiers, 2022)

Designing Conversational Evaluation Tools: A Comparison of Text and Voice Modalities to Improve Response Quality in Course Evaluations. - Thiemo Wambsganss; Naim Zierau; Matthias Söllner 001; Tanja Käser; Kenneth R. Koedinger; Jan Marco Leimeister (Proc. ACM Hum. Comput. Interact., 2022)

Challenges and Good Practices in Conversational AI-Driven Service Automation. - Kevin Schmitt; Naim Zierau; Ivo Blohm (ICIS, 2023)

The Role of AI-Based Artifacts' Voice Capabilities for Agency Attribution. - Anuschka Schmitt; Naim Zierau; Andreas Janson; Jan Marco Leimeister (J. Assoc. Inf. Syst., 2023)

Emotionally Aware Moderation: The Potential of Emotion Monitoring in Shaping Healthier Social Media Conversations. - Xiaotian Su; Naim Zierau; Soomin Kim; April Yi Wang; Thiemo Wambsganss (CoRR, 2025)