Motivating employees for environmental improvement. - Nalini Govindarajulu; Bonnie F. Daily (Ind. Manag. Data Syst., 2004)

The Deming framework as context for exploring cost of quality in arts and cultural organisations. - Bonnie F. Daily; Judith Y. Weisinger; Nigel Holman; Nalini Govindarajulu (Int. J. Serv. Stand., 2006)