Appointment Scheduling Under Patient Preference and No-Show Behavior. - Jacob B. Feldman; Nan Liu 004; Huseyin Topaloglu; Serhan Ziya (Oper. Res., 2014)

Managing Appointment Booking Under Customer Choices. - Nan Liu 004; Peter M. van de Ven; Bo Zhang (Manag. Sci., 2019)

Assortment Optimization Under the Multinomial Logit Model with Sequential Offerings. - Nan Liu 004; Yuhang Ma; Huseyin Topaloglu (INFORMS J. Comput., 2020)

Appointment Scheduling Under Time-Dependent Patient No-Show Behavior. - Qingxia Kong; Shan Li; Nan Liu 004; Chung-Piaw Teo; Zhenzhen Yan (Manag. Sci., 2020)

Managing Appointment-Based Services in the Presence of Walk-in Customers. - Shan Wang 003; Nan Liu 004; Guohua Wan (Manag. Sci., 2020)

Managing Outpatient Service with Strategic Walk-ins. - Nan Liu 004; Willem van Jaarsveld; Shan Wang 003; Guanlian Xiao (Manag. Sci., 2023)

Treatment Planning for Victims with Heterogeneous Time Sensitivities in Mass Casualty Incidents. - Yunting Shi; Nan Liu 004; Guohua Wan (Oper. Res., 2024)

Dynamic Interday and Intraday Scheduling. - Christos Zacharias; Nan Liu 004; Mehmet A. Begen (Oper. Res., 2024)

Design of Patient Visit Itineraries in Tandem Systems. - Nan Liu 004; Guohua Wan; Shan Wang 003 (Manuf. Serv. Oper. Manag., 2024)

Helping the Captive Audience: Advance Notice of Diagnostic Service for Hospital Inpatients. - Miao Bai; Nan Liu 004; Zheng Zhang (Manuf. Serv. Oper. Manag., 2025)