Development of a methodology for optimizing elicited knowledge. - Chin-Jung Chao; Gavriel Salvendy; Nancy J. Lightner (Behav. Inf. Technol., 1999)

Model Testing of Users' Comprehension in Graphical Animation: The Effect of Speed and Focus Areas. - Nancy J. Lightner (Int. J. Hum. Comput. Interact., 2001)

Shopping behaviour and preferences in e-commerce of Turkish and American university students: implications from cross-cultural design. - Nancy J. Lightner; Mehmet M. Yenisey; A. Ant Ozok; Gavriel Salvendy (Behav. Inf. Technol., 2002)

User Preference for Product Information in Remote Purchase Environments. - Nancy J. Lightner; Caroline M. Eastman (J. Electron. Commer. Res., 2002)

Job Satisfaction of Information Technology Workers: The Impact of Career Orientation and Task Automation in a CASE Environment. - Mark E. McMurtrey; Varun Grover; James T. C. Teng; Nancy J. Lightner (J. Manag. Inf. Syst., 2002)

Book Review. - Nancy J. Lightner (Int. J. Hum. Comput. Interact., 2003)

Evaluating e-commerce functionality with a focus on customer service. - Nancy J. Lightner (Commun. ACM, 2004)

What is still wrong with the World-Wide Web? An update after a decade. - Nancy J. Lightner; Liang Zeng (J. Intell. Manuf., 2011)

Effectiveness and User Satisfaction from a Usability Evaluation of a Veterans Benefits Letter. - Nancy J. Lightner; Helen J. A. Fuller; Kyle D. Maddox; Nsikak E. Inyang; Dennis Lofton (AHFE (6), 2017)

The Benefits of Standardization in Healthcare Systems. - Nancy J. Lightner; Tandi Bagian (AHFE (5), 2021)