Realizing IT Value at Air Products and Chemicals, Inc. - Naser M. Chowdhury; Susan A. Sherer; Manash R. Ray (Commun. Assoc. Inf. Syst., 2001)

Assessing Information Technology Investments with an Integrative Process Framework. - Susan A. Sherer; Manash R. Ray; Naser M. Chowdhury (HICSS, 2002)