Business artifacts: An approach to operational specification. - Anil Nigam; Nathan S. Caswell (IBM Syst. J., 2003)

Agility == Change + Coordination. - Nathan S. Caswell; Anil Nigam (CEC Workshops, 2005)

Model Driven Development for Business Performance Management. - Pawan Chowdhary; Kumar Bhaskaran; Nathan S. Caswell; Henry Chang; Tian Chao; Shyh-Kwei Chen; Michael J. Dikun; Hui Lei 001; Jun-Jang Jeng; Shubir Kapoor; Christian A. Lang; George A. Mihaila; et al. (IBM Syst. J., 2006)

Artifact-centered operational modeling: Lessons from customer engagements. - Kamal Bhattacharya; Nathan S. Caswell; Santhosh Kumaran; Anil Nigam; Frederick Y. Wu (IBM Syst. J., 2007)

Estimating value in service systems: A case study of a repair service system. - Nathan S. Caswell; Christos Nikolaou; Jakka Sairamesh; Marina Bitsaki; George Koutras; Giorgos Iacovidis (IBM Syst. J., 2008)