Toward a more accurate view of when and how people seek help with computer applications. - David G. Novick; Edith Elizalde; Nathaniel Bean (SIGDOC, 2007)

Help-based tutorials. - David G. Novick; Oscar D. Andrade; Nathaniel Bean; Edith Elizalde (SIGDOC, 2008)

The macro-structure of use of help. - Oscar D. Andrade; Nathaniel Bean; David G. Novick (SIGDOC, 2009)

The micro-structure of use of help. - David G. Novick; Oscar D. Andrade; Nathaniel Bean (SIGDOC, 2009)

An Efficient Parallel Divide-and-Conquer Algorithm for Generalized Matrix Multiplication. - John Eagan; Marc Herdman; Christian Vaughn; Nathaniel Bean; Sarah Kern; Matin Pirouz (CCWC, 2023)