Understanding triggers for clarification requests in community-based software help forums. - Nathaniel Hudson 002; Parmit K. Chilana; Xiaoyu Guo; Jason Day; Edmund Liu (VL/HCC, 2015)

Understanding Newcomers to 3D Printing: Motivations, Workflows, and Barriers of Casual Makers. - Nathaniel Hudson 002; Celena Alcock; Parmit K. Chilana (CHI, 2016)

Barriers to Using, Customizing, and Printing 3D Designs on Thingiverse. - Celena Alcock; Nathaniel Hudson 002; Parmit K. Chilana (GROUP, 2016)

Investigating How Online Help and Learning Resources Support Children's Use of 3D Design Software. - Nathaniel Hudson 002; Benjamin J. Lafreniere; Parmit K. Chilana; Tovi Grossman (CHI, 2018)

Supporting Remote Real-Time Expert Help: Opportunities and Challenges for Novice 3D Modelers. - Parmit K. Chilana; Nathaniel Hudson 002; Srinjita Bhaduri; Prashant Shashikumar; Shaun K. Kane (VL/HCC, 2018)