Business Process Re-engineering (BPR): The REBUS Approach. - Vlatka Hlupic; Jyoti Choudrie; Nayna Patel (Cogn. Technol. Work., 2000)

The Display of Electronic Commerce within Virtual Environments. - Sonali Morar; Nayna Patel; Robert D. Macredie (Cogn. Technol. Work., 2000)

A case study of MMO's MADIC: a framework for creating mobile Internet systems. - Phillip Olla; Nayna Patel; Chris Atkinson (Internet Res., 2003)

Design, use and experience of e-learning systems. - Willem-Paul Brinkman; Annette M. Payne; Nayna Patel; Darren K. Griffin; Joshua Underwood (BCS HCI (2), 2007)

Moving face-to-face communication to Web-based systems. - Jane Coughlan; Robert D. Macredie; Nayna Patel (Interact. Comput., 2007)

Evaluating the effectiveness of customers' communication experiences with online retailers - A study of e-mortgages. - Jane Coughlan; Robert D. Macredie; Nayna Patel (Interact. Comput., 2007)