The Implementation of Online Patient Portals in Safety Net Settings: The Realities of Meaningful Use Certification with Vulnerable Patient Populations. - Courtney R. Lyles; Urmimala Sarkar; Neda Ratanawongsa; Danielle E. Oryn (AMIA, 2015)

Early Experiences with Meaningful Use and Online Portal Implementation among Providers/Staff and Patients/Caregivers in a Safety Net Healthcare System. - Courtney R. Lyles; Lina Tieu; Dean Schillinger; Neda Ratanawongsa; Urmimala Sarkar (AMIA, 2015)

A Pilot Randomized Trial to Train Vulnerable Primary Care Patients to Use an Online Patient Portal Website. - Courtney R. Lyles; Lina Tieu; Stephen Kiyoi; Shobha Sadasivaiah; Mekhala Hoskote; Neda Ratanawongsa; Urmimala Sarkar; Dean Schillinger (AMIA, 2017)

Computer use, language, and literacy in safety net clinic communication. - Neda Ratanawongsa; Jennifer L. Barton; Courtney R. Lyles; Michael Wu; Edward H. Yelin; Diana Martinez; Dean Schillinger (J. Am. Medical Informatics Assoc., 2017)

Online patient websites for electronic health record access among vulnerable populations: portals to nowhere? - Lina Tieu; Dean Schillinger; Urmimala Sarkar; Mekhala Hoskote; Kenneth J. Hahn; Neda Ratanawongsa; James D. Ralston; Courtney R. Lyles (J. Am. Medical Informatics Assoc., 2017)