Integrating groupware technology into a business process improvement framework. - Nereu F. Kock Jr.; Robert J. McQueen (Inf. Technol. People, 1995)

Negotiation in information systems action research. - Nereu F. Kock Jr.; Robert J. McQueen; Megan Baker; Anne C. Rouse (ISCNZ, 1996)

Groupware and Business Process Improvement: technology enabled organisational learning. - Nereu F. Kock Jr.; Robert J. McQueen (Australas. J. Inf. Syst., 1996)

Using Groupware in Quality Management Programs. - Nereu F. Kock Jr.; Robert J. McQueen (Inf. Syst. Manag., 1997)