Exploring the Value of Online Reviews to Organizations: Implications for Revenue Forecasting and Planning. - Chrysanthos Dellarocas; Neveen Farag Awad; Xiaoquan (Michael) Zhang (ICIS, 2004)

The deceptive behaviors that offend us most about spyware. - Neveen Farag Awad; Kristina Fitzgerald (Commun. ACM, 2005)

Stay out of My Forum! Evaluating Firm Involvement in Online Ratings Communities. - Neveen Farag Awad; Jian Zhang (HICSS, 2007)