Emerging-market consumers' interactions with banking chatbots. - Emmanuel Mogaji; Janarthanan Balakrishnan; Arinze Christian Nwoba; Nguyen Phong Nguyen (Telematics Informatics, 2021)

Exploring the antecedents of "deep" eWOM providing behaviour in mobile shopping: a multi-country study. - Sunil Sahadev; Sean Chung; Mustafeed Zaman; Indria Handoko; Tan Vo-Thanh; Nguyen Phong Nguyen; Rajeev Kumra (Inf. Technol. People, 2025)