The Ethics of Persuasive Technologies in Pervasive Industry Platforms: The Need for a Robust Management and Governance Framework. - Gustav Borgefalk; Nick de Leon (PERSUASIVE, 2019)

Designing for Real People: Teaching Agility through User-Centric Service Design. - Robert Chatley; Tony Field; Mark J. Wheelhouse; Carolyn Runcie; Clive Grinyer; Nick de Leon (SEET@ICSE, 2023)