Deriving Presentations from Task Models. - Fabio Paternò; Ilse M. Breedvelt-Schouten; Nicole de Koning (EHCI, 1998)

The Visualisation of Web Usage. - R. Spence; Stéphane Chatty; Henrik Bærbak Christensen; Kenneth P. Fishkin; Lorraine Johnston; Nicole de Koning; Shijian Lu; Laurence Nigay; Ricardo Orosco; Jean Scholtz (EHCI, 1998)

A WE-Centric Service for Mobile Police Officers to Support Communication in Ad-Hoc Groups. - Ronald van Eijk; Nicole de Koning; Marc Steen; Erik Reitsema (ICEIS (5), 2007)

A We-Centric Telecom Service for Police Officers to Support Communication. - Marc Steen; Ronald van Eijk; Nicole de Koning; Erik Reitsema (ICEIS (Selected Papers), 2007)

Increasing the Loyalty Effects of eCRM Across the Service Delivery Cycle. - Luuk P. A. Simons; Joleen van Loon; Nicole M. de Koning; Janneke Kruse; Harry Bouwman (Bled eConference, 2009)

Web vs Phone based Service Experiences: Effects of Emotions on Customer Satisfaction Across Sectors. - Luuk P. A. Simons; Mark de Reuver; David J. Langley; Roelien Attema-van Waas; Maarten C. Hoeve; Femke Hulsbergen; Nicole de Koning (Bled eConference, 2011)