Information Transparency Matters in Relation to Consumer Trust in Food Safety. - Tri Khai Lam; Jon Heales; Nicole Hartley; Chris Hodkinson (ACIS, 2018)

Consumer Trust in Food Safety Requires Information Transparency. - Tri Khai Lam; Jon Heales; Nicole Hartley; Chris Hodkinson (Australas. J. Inf. Syst., 2020)

Perceived Risk Triggers the Effects of Trace-Back Information on Consumer Trust. - Tri Khai Lam; Jon Heales; Nicole Hartley (AMCIS, 2022)

The Efficacy of Traceability Systems in Consumer Trust. - Tri Khai Lam; Jon Heales; Nicole Hartley (PACIS, 2022)

The role of positive online reviews in risk-based consumer behaviours: an information processing perspective. - Tri Khai Lam; Jon Heales; Nicole Hartley (Aslib J. Inf. Manag., 2025)