The Social Impact of Events in Social Media Conversation. - Alessandro Inversini; Rogan Sage; Nigel L. Williams; Dimitrios Buhalis (ENTER, 2015)

Modelling Twitter conversations in #favela towards the conceptualization of the eVoice of the unheard. - Alessandro Inversini; Nigel L. Williams; Isabella Rega; Ioanna Samakovlis (J. Inf. Commun. Ethics Soc., 2020)

A New Perspective of E-Trust in the Era of Social Media: Insights From Customer Satisfaction Data. - Usha Ramanathan; Nigel L. Williams; Michael Zhang; Punyachalee Sa-nguanjin; Jose Arturo Garza-Reyes; Lilian Adriana Borges (IEEE Trans. Engineering Management, 2022)

Algorithmic Ghost in the Research Shell: Large Language Models and Academic Knowledge Creation in Management Research. - Nigel L. Williams; Stanislav Ivanov; Dimitrios Buhalis (CoRR, 2023)

Online Firestorms in Twitter: Exploring Risks to Large Infrastructure Projects From Digital Communities. - Nigel L. Williams; Johan Ninan; Young Hoon Kwak (IEEE Trans. Engineering Management, 2024)