The Roots of Bias on Uber. - Benjamin V. Hanrahan; Ning F. Ma; Chien Wen Yuan (ECSCW Exploratory Papers, 2017)

OneNote Meal: A Photo-Based Food Diary Study for Reflective Meal Tracking. - Johnna Blair; Yuhan Luo; Ning F. Ma; Sooyeon Lee; Eun Kyoung Choe (AMIA, 2018)

Using Stakeholder Theory to Examine Drivers' Stake in Uber. - Ning F. Ma; Chien Wen Yuan; Moojan Ghafurian; Benjamin V. Hanrahan (CHI, 2018)

Navigating Ride-Sharing Regulations: How Regulations Changed the 'Gig' of Ride-Sharing for Drivers in Taiwan. - Anita Chen; Chien-Wen Yuan; Ning F. Ma; Chi-Yang Hsu; Benjamin V. Hanrahan (CHI, 2019)

Part-Time Ride-Sharing: Recognizing the Context in which Drivers Ride-Share and its Impact on Platform Use. - Ning F. Ma; Benjamin V. Hanrahan (Proc. ACM Hum. Comput. Interact., 2019)

Reciprocal Research: Providing Value in Design Research from the Outset in the Rural United States. - Benjamin V. Hanrahan; Ning F. Ma; Eber Betanzos; Saiph Savage (ICTD, 2020)

Unpacking Sharing in the Peer-to-Peer Economy: The Impact of Shared Needs and Backgrounds on Ride-Sharing. - Ning F. Ma; Benjamin V. Hanrahan (Proc. ACM Hum. Comput. Interact., 2020)

Understanding How Customers Attribute Accountability in Food Delivery Breakdowns. - Joice Tang; Ning F. Ma; Dongwook Yoon (IUI Workshops, 2021)

The Expertise Involved in Deciding which HITs are Worth Doing on Amazon Mechanical Turk. - Benjamin V. Hanrahan; Anita Chen; Jiahua Ma; Ning F. Ma; Anna Cinzia Squicciarini; Saiph Savage (Proc. ACM Hum. Comput. Interact., 2021)

From Tool to Companion: Storywriters Want AI Writers to Respect Their Personal Values and Writing Strategies. - Oloff C. Biermann; Ning F. Ma; Dongwook Yoon (Conference on Designing Interactive Systems, 2022)

"Brush it Off": How Women Workers Manage and Cope with Bias and Harassment in Gender-agnostic Gig Platforms. - Ning F. Ma; Veronica A. Rivera; Zheng Yao; Dongwook Yoon (CHI, 2022)

Speculating on Risks of AI Clones to Selfhood and Relationships: Doppelganger-phobia, Identity Fragmentation, and Living Memories. - Patrick Yung Kang Lee; Ning F. Ma; Ig-Jae Kim; Dongwook Yoon (Proc. ACM Hum. Comput. Interact., 2023)

Design Tensions in Online Freelancing Platforms: Using Speculative Participatory Design to Support Freelancers' Relationships with Clients. - Jessica Huang; Ning F. Ma; Veronica A. Rivera; Tabreek Somani; Patrick Yung Kang Lee; Joanna McGrenere; Dongwook Yoon (Proc. ACM Hum. Comput. Interact., 2024)