Chatbot for E-Commerce Service Based on Rasa Framework and BERT Model. - Truc Nguyen; Vu Tran; Ninh Nguyen; Trinh Huynh; Dung Dinh (KSE, 2024)

Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach. - Jianming Wang; Tan Vo-Thanh; Yi-Hung Liu; Thac Dang-Van; Ninh Nguyen (Inf. Technol. People, 2024)

Investigating users' discontinuous usage intention toward social networking sites: the roles of motivation and affectivity. - Thac Dang-Van; Vu Thinh Truong; Phuoc-Thien Nguyen; Wong Ming Wong; Ninh Nguyen (Online Inf. Rev., 2024)

Academic community engagement on social networking sites, creative behaviour and work performance: The mediating mechanisms of knowledge sharing and relationship quality. - Ninh Nguyen; Thac Dang-Van; Tan Vo-Thanh; Trung Dam-Huy Thai; Hoang Viet Nguyen (Educ. Inf. Technol., 2025)