Tweet Me Home: Exploring Information Use on Twitter in Crisis Situations. - Nirupama Dharmavaram Sreenivasan; Chei Sian Lee; Dion Hoe-Lian Goh (HCI (18), 2011)

Tweeting the friendly skies: Investigating information exchange among Twitter users about airlines. - Nirupama Dharmavaram Sreenivasan; Chei Sian Lee; Dion Hoe-Lian Goh (Program, 2012)