Dynamic Content Generation for Augmented Technical Support. - Sinem Güven Kaya; Bing Zhou 001; Rohan R. Arora; Noah Zheutlin; Gerard Vanloo; Elif K. Eyigöz (ISMAR Adjunct, 2021)

Retrieval Augmented Generation-Based Incident Resolution Recommendation System for IT Support. - Paulina Toro Isaza; Michael Nidd; Noah Zheutlin; Jae-wook Ahn; Chidansh Amitkumar Bhatt; Yu Deng 004; Ruchi Mahindru; Martin Franz; Hans Florian; Salim Roukos (CoRR, 2024)

ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks. - Saurabh Jha; Rohan R. Arora; Yuji Watanabe; Takumi Yanagawa; Yinfang Chen; Jackson Clark; Bhavya; Mudit Verma; Harshit Kumar; Hirokuni Kitahara; Noah Zheutlin; Saki Takano; et al. (CoRR, 2025)

STRATUS: A Multi-agent System for Autonomous Reliability Engineering of Modern Clouds. - Yinfang Chen; Jiaqi Pan; Jackson Clark; Yiming Su; Noah Zheutlin; Bhavya; Rohan R. Arora; Yu Deng 004; Saurabh Jha; Tianyin Xu (CoRR, 2025)