Soft Systems Methodology - A Conceptual Model of Knowledge Management Systems Initiatives in Malaysian Public Universities. - Nor Hasliza Md Saad; Hasmiah Kasimin; Rose Alinda Alias; Azizah Abdul Rahman (KMIS, 2012)

Soft Systems Methodology: A Conceptual Model of Knowledge Management System Initiatives. - Nor Hasliza Md Saad; Hasmiah Kasimin; Rose Alinda Alias; Azizah Abdul Rahman (IC3K, 2012)