Pricing Strategies for Information Technology Services: A Value-Based Approach. - Robert R. Harmon; Haluk Demirkan; Bill Hefley; Nora Auseklis (HICSS, 2009)

From Green Computing to Sustainable IT: Developing a Sustainable Service Orientation. - Robert R. Harmon; Haluk Demirkan; Nora Auseklis; Marisa Reinoso (HICSS, 2010)