Leadership behavior and business process reengineering (BPR) outcomes: An empirical analysis of 30 BPR projects. - Norma G. Sutcliffe (Inf. Manag., 1999)

IT skills portfolio research in SIGCPR proceedings: analysis, synthesis and proposals. - Makoto Nakayama; Norma G. Sutcliffe (SIGCPR, 2001)

Exploratory analysis on the halo effect of strategic goals on IOS effectiveness evaluation. - Makoto Nakayama; Norma G. Sutcliffe (Inf. Manag., 2005)

A Competency Based MSIS Curriculum. - Norma G. Sutcliffe; Susy S. Chan; Makoto Nakayama (J. Inf. Syst. Educ., 2005)

Perspective-driven IT talent acquisition. - Makoto Nakayama; Norma G. Sutcliffe (CPR, 2007)

How the Web Influences the Way We Perceive and Evaluate Goods: An Exploratory Study. - Yun Wan; Makoto Nakayama; Norma G. Sutcliffe (AMCIS, 2008)

The role of leadership decision styles on the use and effectiveness of Information Systems. - Makoto Nakayama; Norma G. Sutcliffe (Int. J. Inf. Syst. Chang. Manag., 2008)

Generation Gap and the Impact of the Web on Goods Quality Perceptions. - Yun Wan; Makoto Nakayama; Norma G. Sutcliffe (AMCIS/SIGeBIZ, 2009)

Generation Gap and the Impact of the Web on Goods Quality Perceptions. - Yuan Wan; Makoto Nakayama; Norma G. Sutcliffe (AMCIS, 2009)

WOM or eWOM or Something Else: How Does the Web Affect Our Dependence on Shopping Information Sources? - Makoto Nakayama; Yun Wan; Norma G. Sutcliffe (AMCIS, 2010)

Has the web transformed experience goods into search goods? - Makoto Nakayama; Norma G. Sutcliffe; Yun Wan (Electron. Mark., 2010)

How Dependent Are Consumers on Others When Making Their Shopping Decisions? - Makoto Nakayama; Yun Wan; Norma G. Sutcliffe (J. Electron. Commer. Organ., 2011)

The impact of age and shopping experiences on the classification of search, experience, and credence goods in online shopping. - Yun Wan; Makoto Nakayama; Norma G. Sutcliffe (Inf. Syst. E Bus. Manag., 2012)

Changing with Grassroots Business Intelligence at a Large Global Manufacturing Firm. - Makoto Nakayama; Sebastian Olbrich; Norma G. Sutcliffe (BIR, 2017)

Managing ERP Customization Expectations With Organizational Change Management. - Makoto Nakayama; Eli Hustad; Norma G. Sutcliffe; Gajendra Pareek (MCIS, 2017)

Agility and system documentation in large-scale enterprise system projects: a knowledge management perspective. - Makoto Nakayama; Eli Hustad; Norma G. Sutcliffe (CENTERIS/ProjMAN/HCist, 2020)

Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm. - Makoto Nakayama; Öykü Isik; Norma G. Sutcliffe; Sebastian Olbrich (Complex Syst. Informatics Model. Q., 2020)

Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents. - Makoto Nakayama; Eli Hustad; Norma G. Sutcliffe; Merri Beckfield (Int. J. Inf. Manag., 2024)