The service role of government in streamlining opportunities for construction permitting in disaster recovery. - Daniel Berg; Norman G. Einspruch (Int. J. Serv. Technol. Manag., 2004)

Characterisation of the Goods and Services Sectors: technology management implications. - Daniel Berg; Norman G. Einspruch (Int. J. Serv. Technol. Manag., 2009)