The Relationship Between Organizational Characteristics and the Structure of the Information Services Function. - Margrethe H. Olson; Norman L. Chervany (MIS Q., 1980)

Evaluating Information Systems Effectiveness - Part I: Comparing Evaluation Approaches. - Scott Hamilton; Norman L. Chervany (MIS Q., 1981)

Evaluating Information Systems Effectiveness - Part II: Comparing Evaluator Viewpoints. - Scott Hamilton; Norman L. Chervany (MIS Q., 1981)

Alternative date entry technologies and settings: Impact on worker attitudes and behavior. - Blake Ives; Norman L. Chervany (Inf. Manag., 1983)

The effect of trust and risk on user involvement (abstract). - Brian R. Dobing; Norman L. Chervany; Dale L. Goodhue (SIGCPR, 1994)

Effective Information Technology Introduciton: The Roles of Knowledge and Communication. - Susan A. Brown; Norman L. Chervany (ICIS, 1995)

An experimental investigation of factors influencing predicted success in DSS implementation. - Shailendra C. Palvia; Norman L. Chervany (Inf. Manag., 1995)

The changing systems development job: a job characteristics approach. - Diane Lending; Norman L. Chervany (SIGCPR, 1997)

The use of CASE tools. - Diane Lending; Norman L. Chervany (SIGCPR, 1998)

The motivational nature of the critical systems operator job: expanding the job characteristics model with relationships. - D. Harrison McKnight; Norman L. Chervany (SIGCPR, 1998)

Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs. - Elena Karahanna; Detmar W. Straub; Norman L. Chervany (MIS Q., 1999)

Trust and Distrust Definitions: One Bite at a Time. - D. Harrison McKnight; Norman L. Chervany (Trust in Cyber-societies, 2000)

Conceptualizing Trust: A Typology and E-Commerce Customer Relationships Model. - D. Harrison McKnight; Norman L. Chervany (HICSS, 2001)

What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology. - D. Harrison McKnight; Norman L. Chervany (Int. J. Electron. Commer., 2001)

Case Tool Use and Job Design: A Restrictiveness/Flexibility Explanation. - Diane Lending; Norman L. Chervany (J. Comput. Inf. Syst., 2002)

What Builds System Troubleshooter Trust the Best: Experiential or Non-Experiential Factors? - D. Harrison McKnight; Norman L. Chervany (Inf. Resour. Manag. J., 2005)

What matters when introducing new information technology. - Susan A. Brown; Norman L. Chervany; Bryan A. Reinicke (Commun. ACM, 2007)