A Framework to Support Service-Oriented Architecture Investment Decision. - Noyan Ilk; Paulo B. Góes; J. Leon Zhao (ICIS, 2010)

Semantic enrichment process: An approach to software component reuse in modernizing enterprise systems. - Noyan Ilk; J. Leon Zhao; Paulo B. Góes; Paul Hofmann (Inf. Syst. Frontiers, 2011)

Live-chat agent assignments to heterogeneous e-customers under imperfect classification. - Paulo B. Góes; Noyan Ilk; Wei T. Yue; J. Leon Zhao (ACM Trans. Manag. Inf. Syst., 2011)

Sentiment Analysis in Social Media Platforms: The Contribution of Social Relationships. - Shaokun Fan; Noyan Ilk; Kunpeng Zhang (ICIS, 2015)

Workforce management in omnichannel service centers with heterogeneous channel response urgencies. - Noyan Ilk; Michael J. Brusco; Paulo B. Góes (Decis. Support Syst., 2018)

When More Is Less: Field Evidence on Unintended Consequences of Multitasking. - Paulo B. Góes; Noyan Ilk; Mingfeng Lin; J. Leon Zhao (Manag. Sci., 2018)

A text analytics framework for automated communication pattern analysis. - Shaokun Fan; Noyan Ilk (Inf. Manag., 2020)

Multi-disease prediction using LSTM recurrent neural networks. - Lu Men; Noyan Ilk; Xinlin Tang; Yuan Liu (Expert Syst. Appl., 2021)

Stability of Transaction Fees in Bitcoin: A Supply and Demand Perspective. - Noyan Ilk; Guangzhi Shang; Shaokun Fan; J. Leon Zhao (MIS Q., 2021)

Combining Textual Cues with Social Clues: Utilizing Social Features to Improve Sentiment Analysis in Social Media. - Noyan Ilk; Shaokun Fan (Decis. Sci., 2022)

Blockchain as a trust machine: From disillusionment to enlightenment in the era of generative AI. - Shaokun Fan; Noyan Ilk; Akhil Kumar 001; Ruiyun Xu; J. Leon Zhao (Decis. Support Syst., 2024)

Towards new frontiers: How attainment discrepancy affects exploratory behavior in crowdfunding. - Noyan Ilk; Guangzhi Shang; Zhijian Cui; Zhihao Terry Zhang (Inf. Manag., 2024)