Analyzing the Relationship Between Service Innovation and Customer Value Co-creation Intention: The Case of Mobile Banking. - Nu Dieu Khue Ngo; Youji Kohda; Van-Nam Huynh (AHFE (8), 2021)

A Data-Driven Weighting Method Based on DEA Model for Evaluating Innovation Capability in Banking. - Nu Dieu Khue Ngo; Van-Nam Huynh (IUKM, 2022)

A Customer-Driven Evaluation Method for Service Innovation in Banking. - Nu Dieu Khue Ngo; Roengchai Tansuchat; Cu Pham-Van; Toan Nguyen Mau; Youji Kohda; Van-Nam Huynh (IEEE Access, 2023)

Evaluating Innovation Capability in Banking Under Uncertainty. - Nu Dieu Khue Ngo; Thanh Quynh Le; Roengchai Tansuchat; Toan Nguyen Mau; Van-Nam Huynh (IEEE Trans. Engineering Management, 2024)