Responding to Unexpected Overloads in Large-Scale Service Systems. - Ohad Perry; Ward Whitt (Manag. Sci., 2009)

A Fluid Limit for an Overloaded X Model Via an Averaging Principle - Ohad Perry; Ward Whitt (CoRR, 2010)

An ODE for an Overloaded X Model Involving a Stochastic Averaging Principle - Ohad Perry; Ward Whitt (CoRR, 2010)

A Fluid Approximation for Service Systems Responding to Unexpected Overloads. - Ohad Perry; Ward Whitt (Oper. Res., 2011)

Overflow Networks: Approximations and Implications to Call Center Outsourcing. - Itai Gurvich; Ohad Perry (Oper. Res., 2012)

A Fluid Limit for an Overloaded X Model via a Stochastic Averaging Principle. - Ohad Perry; Ward Whitt (Math. Oper. Res., 2013)

Diffusion approximation for an overloaded X model via a stochastic averaging principle. - Ohad Perry; Ward Whitt (Queueing Syst. Theory Appl., 2014)

Achieving Rapid Recovery in an Overload Control for Large-Scale Service Systems. - Ohad Perry; Ward Whitt (INFORMS J. Comput., 2015)

A Logarithmic Safety Staffing Rule for Contact Centers with Call Blending. - Guodong Pang; Ohad Perry (Manag. Sci., 2015)

Service System with Dependent Service and Patience Times. - Chenguang (Allen) Wu; Achal Bassamboo; Ohad Perry (Manag. Sci., 2019)

Queueing Models for Patient-Flow Dynamics in Inpatient Wards. - Jing Dong 007; Ohad Perry (Oper. Res., 2020)

Stability of Parallel Server Systems. - Pascal Moyal; Ohad Perry (Oper. Res., 2022)

A Fluid-Diffusion-Hybrid Limiting Approximation for Priority Systems with Fast and Slow Customers. - Lun Yu; Seyed M. R. Iravani; Ohad Perry (Oper. Res., 2022)

Many-server limits for service systems with dependent service and patience times. - Pascal Moyal; Ohad Perry (Queueing Syst. Theory Appl., 2022)

When Service Times Depend on Customers' Delays: A Relationship Between Two Models of Dependence. - Chenguang (Allen) Wu; Achal Bassamboo; Ohad Perry (Oper. Res., 2022)

Many-Server Heavy-Traffic Limits for Queueing Systems with Perfectly Correlated Service and Patience Times. - Lun Yu; Ohad Perry (Math. Oper. Res., 2023)

Asymptotically Optimal Clearing Control of Backlogs in Multiclass Processing Systems. - Lun Yu; Seyed M. R. Iravani; Ohad Perry (Oper. Res., 2025)