Customer equilibrium and optimal pricing in an M/G/1 queue with heterogeneous rewards and waiting cost rates. - Ole Bueker; Bara Kim; Jeongsim Kim (Oper. Res. Lett., 2020)

Non-preemptive priority M/M/m queue with servers' vacations. - Bara Kim; Jeongsim Kim; Ole Bueker (Comput. Ind. Eng., 2021)

Equilibrium analysis of a partially observable priority queue. - Bara Kim; Jeongsim Kim; Ole Bueker (Comput. Ind. Eng., 2023)