Call center operation model as a MAP/PH/N/R-N system with impatient customers. - Sergey A. Dudin; Olga S. Dudina (Probl. Inf. Transm., 2011)

Queueing System MAP/M/N as a Model of Call Center with Call-Back Option. - Che Soong Kim; Olga S. Dudina; Alexander N. Dudin; Sergey A. Dudin (ASMTA, 2012)

Tandem queueing system MAP|M|N|K - N → |M|R|∞ with impatient customers as a model of remote technical support. - Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (BCFIC, 2012)

Queueing System MAP|PH|N|R with Session Arrivals Operating in Random Environment. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (CN, 2013)

Retrial queuing system with Markovian arrival flow and phase-type service time distribution. - Olga S. Dudina; Che Soong Kim; Sergey A. Dudin (Comput. Ind. Eng., 2013)

MMAP|M|N queueing system with impatient heterogeneous customers as a model of a contact center. - Sergey A. Dudin; Che Soong Kim; Olga S. Dudina (Comput. Oper. Res., 2013)

Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (Perform. Evaluation, 2013)

Help desk center operating model as a two-phase queueing system. - Sergey A. Dudin; Olga S. Dudina (Probl. Inf. Transm., 2013)

Analysis of Anmmap/Ph1, Ph2/N/∞ queueing system operating in a random environment. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (Int. J. Appl. Math. Comput. Sci., 2014)

Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution. - Che Soong Kim; Alexander N. Dudin; Olga S. Dudina; Sergey A. Dudin (Eur. J. Oper. Res., 2014)

Multi-server Queueing System MAP/M/N(r)/∞ Operating in Random Environment. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (CN, 2015)

Analysis of the MAP/PH/1 service system with repeat calls and energy audit. - Alexander N. Dudin; Olga S. Dudina (Autom. Control. Comput. Sci., 2015)

Priority retrial queueing model operating in random environment with varying number and reservation of servers. - Alexander N. Dudin; Che Soong Kim; Sergey A. Dudin; Olga S. Dudina (Appl. Math. Comput., 2015)

Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option. - Alexander N. Dudin; Che Soong Kim; Olga S. Dudina; Sergey A. Dudin (Ann. Oper. Res., 2016)

Analysis and optimization of Guard Channel Policy with buffering in cellular mobile networks. - Alexander N. Dudin; Che Soong Kim; Sergey A. Dudin; Olga S. Dudina (Comput. Networks, 2016)

Hysteresis control by the number of active servers in queueing system MMAP/PH/N with priority service. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (Perform. Evaluation, 2016)

Analysis of a Wireless Sensor Node with Varying Rates of Energy Harvesting and Consumption. - Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina; Che Soong Kim (ACMPT, 2017)

Analysis Of Unreliable Multi-Server Queueing System With Breakdowns Spread And Quarantine. - Alexander N. Dudin; Sergei A. Dudin; Olga S. Dudina; Konstantin E. Samouylov (ECMS, 2017)

Performance evaluation of a wireless sensor node with energy harvesting and varying conditions of operation. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (ICC, 2017)

Analysis of a Retrial Queue with Limited Processor Sharing Operating in the Random Environment. - Sergey A. Dudin; Alexander N. Dudin; Olga S. Dudina; Konstantin E. Samouylov (WWIC, 2017)

A Queueing System with Heterogeneous Impatient Customers and Consumable Additional Items. - Jang Hyun Baek; Olga S. Dudina; Che Soong Kim (Int. J. Appl. Math. Comput. Sci., 2017)

Analysis of Priority Retrial Queue With Many Types of Customers and Servers Reservation as a Model of Cognitive Radio System. - Alexander N. Dudin; Moon Ho Lee; Olga S. Dudina; Sung Kook Lee (IEEE Trans. Commun., 2017)

Optimization of Signals Processing in Nodes of Sensor Network with Energy Harvesting and Expenditure for Admission and Transmission. - Sergey A. Dudin; Olga S. Dudina; Alexander N. Dudin; Che Soong Kim (DCCN, 2020)

Effective algorithm for computation of the stationary distribution of multi-dimensional level-dependent Markov chains with upper block-Hessenberg structure of the generator. - Sergei A. Dudin; Alexander N. Dudin; Olga I. Kostyukova; Olga S. Dudina (J. Comput. Appl. Math., 2020)

Mathematical Models for the Operation of a Cell With Bandwidth Sharing and Moving Users. - Che Soong Kim; Sergei A. Dudin; Olga S. Dudina; Alexander N. Dudin (IEEE Trans. Wirel. Commun., 2020)

Analysis of Multi-server Loss Queueing System with the Batch Marked Markov Arrival Process. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (DCCN, 2021)

A Customer Service Model in an Adaptive-Modulation Mobile Communication Cell with Allowance for Random Environment. - Bin Sun; Sergey A. Dudin; Olga S. Dudina; Alexander N. Dudin (Autom. Remote. Control., 2021)

Mathematical Model of Operation of a Cell of a Mobile Communication Network With Adaptive Modulation Schemes and Handover of Mobile Users. - Che Soong Kim; Alexander N. Dudin; Sergey A. Dudin; Olga S. Dudina (IEEE Access, 2021)

Analysis Of MAP/M/1/K Ticket Queue With Users Balking And Reneging And Service Of No-Show Users. - Che Soong Kim; Alexander N. Dudin; Sergei A. Dudin; Olga S. Dudina (ECMS, 2023)

Analysis of a priority queueing system with the enhanced fairness of servers scheduling. - Seokjun Lee; Alexander N. Dudin; Olga S. Dudina; Che Soong Kim (J. Ambient Intell. Humaniz. Comput., 2024)

Queueing system with control by admission of retrial requests depending on the number of busy servers and state of the underlying process of Markov arrival process of primary requests. - Alexander N. Dudin; Achyutha Krishnamoorthy; Sergey A. Dudin; Olga S. Dudina (Ann. Oper. Res., 2024)

Analysis of Tandem Queue with Multi-Server Stages and Group Service at the Second Stage. - Sergei A. Dudin; Olga S. Dudina; Alexander N. Dudin (Axioms, 2024)

On the Uniform Duality in Copositive Optimization. - Olga I. Kostyukova; Tatiana V. Tchemisova; Olga S. Dudina (J. Optim. Theory Appl., 2024)