Deep Learning Enabled Consumer Research for Product Development. - Sven Stahlmann; Oliver Ettrich; Detlef Schoder (ECIS, 2022)

What Do Customers Say About My Products? Benchmarking Machine Learning Models for Need Identification. - Sven Stahlmann; Oliver Ettrich; Marco Kurka; Detlef Schoder (HICSS, 2023)

Automatically identifying customer needs in user-generated content using token classification. - Oliver Ettrich; Sven Stahlmann; Henrik Leopold; Christian Barrot (Decis. Support Syst., 2024)