Towards chatbots in the museum. - Stefan Schaffer; Oliver Gustke; Julia Oldemeier; Norbert Reithinger (mobileCH@Mobile HCI, 2018)

Questions and Answers: Important Steps to Let AI Chatbots Answer Questions in the Museum. - Stefan Schaffer; Aaron Ruß; Mino Lee Sasse; Louise Schubotz; Oliver Gustke (ArtsIT, 2021)

User Experience of a Conversational User Interface in a Museum. - Stefan Schaffer; Aaron Ruß; Oliver Gustke (ArtsIT, 2022)