CRISP-DM as a framework for discovering knowledge in small and medium sized enterprises' data. - Zita Bosnjak; Olivera Grljevic; Sasa Bosnjak (SACI, 2009)

Credit users segmentation for improved customer relationship management in banking. - Zita Bosnjak; Olivera Grljevic (SACI, 2011)

Students' behavior on social media sites - A data mining approach. - Olivera Grljevic; Zita Bosnjak; Sasa Bosnjak (SISY, 2013)

Aspect-based sentiment analysis of reviews in the domain of higher education. - Nikola Nikolic; Olivera Grljevic; Aleksandar Kovacevic (Electron. Libr., 2020)

Opinion mining in higher education: a corpus-based approach. - Olivera Grljevic; Zita Bosnjak; Aleksandar Kovacevic (Enterp. Inf. Syst., 2022)