Supply chain improvement - assessing readiness for change trough collaboration evaluation. - Olivier Zephir; Emilie Chapotot; Stéphanie Minel; Benoit Roussel (ICEIS (1), 2007)

Designing a Dynamic Competency Framework for the Service System Innovation Architect. - Olivier Zephir; Sandrine Reiter (IESS, 2011)

Understanding the Characteristics of Metaphors in Tangible User Interfaces. - Valérie Maquil; Eric Ras; Olivier Zephir (MuC (Workshopband), 2011)

A maturity model to assess organisational readiness for change. - Olivier Zephir; Stéphanie Minel; Emilie Chapotot (Int. J. Technol. Manag., 2011)

Creating Metaphors for Tangible User Interfaces in Collaborative Urban Planning: Questions for Designers and Developers. - Valérie Maquil; Olivier Zephir; Eric Ras (COOP, 2012)

Innovation Contests as Support Systems for New Service Value. - Olivier Zephir; Laurence Johannsen; Géraldine Vidou (SRII Global Conference, 2012)