A Framework to Assess Intelligent Decision-Making Support Systems. - Manuel Mora T.; Guisseppi A. Forgionne; Jatinder N. D. Gupta; Francisco Cervantes-Pérez; Ovsei Gelman (KES, 2003)

Decision-Making Support Systems. - Guisseppi A. Forgionne; Manuel Mora; Jatinder N. D. Gupta; Ovsei Gelman (Encyclopedia of Information Science and Technology (II), 2005)

Information Systems and Systems Theory. - Ovsei Gelman; Manuel Mora T.; Guisseppi A. Forgionne; Francisco Cervantes-Pérez (Encyclopedia of Information Science and Technology (III), 2005)

Toward a Comprehensive Framework for the Design and Evaluation of Intelligent Decision-making Support Systems (i-DMSS). - Manuel Mora; Guisseppi A. Forgionne; Francisco Cervantes-Pérez; Leonardo Garrido; Jatinder N. D. Gupta; Ovsei Gelman (J. Decis. Syst., 2005)

Intelligent Decision-Making Support Systems. A Strategic Research Agenda. - Manuel Mora; Guisseppi A. Forgionne; Jatinder N. D. Gupta; Francisco Cervantes-Pérez; Ovsei Gelman (J. Decis. Syst., 2005)

Integrating the Fragmented Pieces of IS research Paradigms and Frameworks: A systems Approach. - Manuel Mora; Ovsei Gelman; Guisseppi A. Forgionne; Doncho Petkov; Jeimy Cano (Inf. Resour. Manag. J., 2007)

Toward an Interdisciplinary Engineering and Management of Complex IT-Intensive Organizational Systems: A Systems View. - Manuel Mora; Ovsei Gelman; Moti Frank; David B. Paradice; Francisco Cervantes-Pérez; Guisseppi A. Forgionne (Int. J. Inf. Technol. Syst. Approach, 2008)

A Conceptual Descriptive-Comparative Study of Models and Standards of Processes in SE, SwE, and IT Disciplines Using the Theory of Systems. - Manuel Mora; Ovsei Gelman; Rory O'Connor; Francisco Javier Álvarez Rodríguez; J. Macias-Levano (Int. J. Inf. Technol. Syst. Approach, 2008)

Toward an Integrated Conceptualization of the Service and Service System Concepts: A Systems Approach. - Manuel Mora; Mahesh S. Raisinghani; Rory O'Connor; Ovsei Gelman (Int. J. Inf. Syst. Serv. Sect., 2009)

Onto-ServSys: A Service System Ontology. - Manuel Mora; Mahesh S. Raisinghani; Ovsei Gelman; Miguel-Ángel Sicilia (The Science of Service Systems, 2011)

IDSSE-M: A Software System Engineering Methodology for Developing Intelligent Decision-Making Support Systems. - Manuel Mora; Fen Wang; Ovsei Gelman; Miroljub Kljajic (Int. J. Decis. Support Syst. Technol., 2011)

An IT Service Engineering and Management Framework (ITS-EMF). - Manuel Mora; Rory O'Connor; Mahesh S. Raisinghani; Jorge Macías-Luévano; Ovsei Gelman (Int. J. Serv. Sci. Manag. Eng. Technol., 2011)

Modeling the Strategic Process of Decision-Making Support Systems Implementations: A System Dynamics Approach Review. - Manuel Mora; Francisco Cervantes-Pérez; Ovsei Gelman-Muravchik; Guisseppi A. Forgionne (IEEE Trans. Syst. Man Cybern. Part C, 2012)

Design, Build and Evaluation of an Ontology-Based KMS for Supporting CMMI-DEV Understanding: Benefits and Limitations. - Manuel Mora; Rory V. O'Connor; Mahesh S. Raisinghani; Ovsei Gelman (Int. J. Softw. Eng. Knowl. Eng., 2013)

A Comparative Study on the Implementation Inhibitors and Facilitators of Management Information Systems and Integrated Decision Support Systems: A Perception of IT Practitioners in Mexico. - Manuel Mora; Fen Wang; Ovsei Gelman (Inf. Technol. Dev., 2013)

IT Service Management and Engineering: An Intelligent Decision-Making Support Systems Approach. - Manuel Mora; Jorge Marx Gómez; Fen Wang; Ovsei Gelman (Intell. Decis. Technol., 2014)

The role of decision-making support systems in IT service management processes. - Manuel Mora; Gloria E. Phillips-Wren; Jorge Marx Gómez; Fen Wang; Ovsei Gelman (Intell. Decis. Technol., 2014)

An Extensive Review of IT Service Design in Seven International ITSM Processes Frameworks: Part I. - Manuel Mora Tavarez; Mahesh S. Raisinghani; Rory V. O'Connor; Jorge Marx Gómez; Ovsei Gelman (Int. J. Inf. Technol. Syst. Approach, 2014)

Improving IT Service Management with Decision-Making Support Systems. - Manuel Mora; Gloria E. Phillips-Wren; Francisco Cervantes-Pérez; Leonardo Garrido; Ovsei Gelman (Engineering and Management of IT-based Service Systems, 2014)

An Extensive Review of IT Service Design in Seven International ITSM Processes Frameworks: Part II. - Manuel Mora; Jorge Marx Gómez; Rory V. O'Connor; Mahesh S. Raisinghani; Ovsei Gelman (Int. J. Inf. Technol. Syst. Approach, 2015)

Impacts of electronic process guides by types of user: An experimental study. - Manuel Mora; Rory V. O'Connor; Mahesh Rainsinghani; Ovsei Gelman (Int. J. Inf. Manag., 2016)

The evolution of the business-IT strategic alignment process: key insights and emergent views from a 40-year period (1975-2014). - Manuel Mora; Fen Wang; Mahesh S. Raisinghani; Ovsei Gelman-Muravchik (Int. J. Bus. Inf. Syst., 2017)

An Exploratory-Comparative Study of Implementation Success Factors for MSS/DMSS and MIS. - Manuel Mora; Gloria E. Phillips-Wren; Fen Wang; Ovsei Gelman (Int. J. Inf. Technol. Decis. Mak., 2017)