Systems recovery from main frame errors. - R. Armstrong; H. Conrad; P. Ferraiolo; P. Webb (AFIPS Fall Joint Computing Conference, 1967)

Using a model of the performance measures in Soft Systems Methodology (SSM) to take action: a case study in health care. - Kathy Kotiadis; Antuela A. Tako; Etiënne A. J. A. Rouwette; Christos Vasilakis; J. Brennan; P. Gandhi; H. Wegstapel; F. Sagias; P. Webb (J. Oper. Res. Soc., 2013)