Use of software triggers to evaluate software process effectiveness and capture customer usage profiles (Abstract). - Kathryn Bassin; Padmanabhan Santhanam (ISSRE, 1997)

Use of software triggers to evaluate software process effectiveness and capture customer usage profiles. - Kathryn Bassin; Padmanabhan Santhanam (ISSRE Case Studies, 1997)

Exploring defect data from development and customer usage on software modules over multiple releases. - Shriram Biyani; Padmanabhan Santhanam (ISSRE, 1998)

Evaluating Software Development Objectively. - Kathryn Bassin; Theresa Kratschmer; Padmanabhan Santhanam (IEEE Softw., 1998)

Managing the Maintenance of Ported, Outsourced, and Legacy Software via Orthogonal Defect Classification. - Kathryn Bassin; Padmanabhan Santhanam (ICSM, 2001)

Evaluating the Software Test Strategy for the 2000 Sydney Olympics. - Kathryn Bassin; Shriram Biyani; Padmanabhan Santhanam (ISSRE, 2001)

Metrics to evaluate vendor-developed software based on test case execution results. - Kathryn Bassin; Shriram Biyani; Padmanabhan Santhanam (IBM Syst. J., 2002)

Software debugging, testing, and verification. - Brent Hailpern; Padmanabhan Santhanam (IBM Syst. J., 2002)

Metrics for Managing Customer View of Software Quality. - Sunita Chulani; Bonnier Ray; Padmanabhan Santhanam; R. Leszkowicz (IEEE METRICS, 2003)

Metrics-Based Management of Software Product Portfolios. - Sunita Chulani; Padmanabhan Santhanam; Brent Hodges; Kelley Blacksten Anders (IEEE Softw., 2007)

Self-selection of accessibility options. - Nithin Santhanam; Shari Trewin; Calvin Swart; Padmanabhan Santhanam (ASSETS, 2011)

Deploying automated ticket router across the enterprise. - Samuel Ackerman; Lincoln Alexander; Margaret Bennett; Donglin Chen; Eitan Farchi; Autumn Houseknecht; Padmanabhan Santhanam (AI Mag., 2023)