I am my robot: the impact of robot-building and robot form on operators. - Victoria Groom; Leila Takayama; Paloma Ochi; Clifford Nass (HRI, 2009)

Predictors of user perceptions of web recommender systems: How the basis for generating experience and search product recommendations affects user responses. - Paloma Ochi; Shailendra Rao; Leila Takayama; Clifford Nass (Int. J. Hum. Comput. Stud., 2010)