The Impact of Business Analytics: A Process-Level Perspective. - Pascal C. Kunz; Kai Spohrer; Armin Heinzl (ICIS, 2020)

How the Application of Machine Learning Systems Changes Business Processes: A Multiple Case Study. - Pascal C. Kunz; Ekaterina Jussupow; Kai Spohrer; Armin Heinzl (ECIS, 2022)

Process-level value creation from business analytics: A theoretical literature review of value creation paths and changes induced by machine learning. - Pascal C. Kunz; Kai Spohrer; Armin Heinzl (J. Strateg. Inf. Syst., 2025)