Textual and visual access to a computer by people who know nothing about it. - Patricia Baggett; Andrzej Ehrenfeucht (SIGDOC, 1988)

Animated Demonstrations vs Written Instructions for Learning Procedural Tasks: A Preliminary Investigation. - Susan Palmiter; Jay Elkerton; Patricia Baggett (Int. J. Man Mach. Stud., 1991)

A browsing system based on mul timedia cohesion. - Jim Jungbauer; Patricia Baggett; Andrzej Ehrenfeucht (WebNet, 1996)