Evolution of Strategic Web-based Communication in Organizations: Webmaster Survey. - Ad Dekkers; Addy Ruts; Patricia Grace-Farfaglia; Sjef van den Berg; James Watt (WebNet, 1999)

Multinational web uses and gratifications: Measuring the social impact of online community participation across national boundaries. - Patricia Grace-Farfaglia; Ad Dekkers; Binod Sundararajan; Lois Peters; Sung-Hee Park (Electron. Commer. Res., 2006)