The impact of e-commerce on small Irish firms. - Patrick Ibbotson; Martin Fahy (Int. J. Serv. Technol. Manag., 2004)

eCRM Technologies, Capabilities and SME Performance Benefits. - Yulin Fang; Paul Harrigan; Andreas Schroeder 002; Israr Qureshi; Patrick Ibbotson; Elaine Ramsey; Darren B. Meister (PACIS, 2008)

Small Business and Information Systems. - Elaine Ramsey; Lynn M. Martin; Patrick Ibbotson; Craig M. Parker (Australas. J. Inf. Syst., 2009)

Understanding online customer repurchasing intention and the mediating role of trust - an empirical investigation in two developed countries. - Israr Qureshi; Yulin Fang; Elaine Ramsey; Patrick McCole; Patrick Ibbotson; Deborah Compeau (Eur. J. Inf. Syst., 2009)

Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study. - Paul Harrigan; Andreas Schroeder 002; Israr Qureshi; Yulin Fang; Patrick Ibbotson; Elaine Ramsey; Darren B. Meister (Int. J. Electron. Commer., 2010)