Down-sizing in DOS: multi-media as inexpensive, omnipresent and user-based. - Paul Beam (SIGDOC, 1992)

Hands drawing each other: CAL help tools as the base for CAL instruction. - Paul Beam (SIGDOC, 1994)

Learners as authors: helping ESL employees in a Canadian bank prepare customer relations and documentation material. - Paul Beam; Diane Burke (SIGDOC, 1994)

Technical Writing on the Web - Distributed SGML-based Learning. - Paul Beam; Peter Goldsworthy (SIGDOC, 1996)

Authoring and Development in an Online Environment: Web-based Instruction Using SGML. - Paul Beam (WebNet, 1997)