Connect Time Limits and Customer Service Levels in Dial-up Modem Pools. - Paul F. Schikora; Michael R. Godfrey (J. Netw. Syst. Manag., 2006)

Connect Time Limits and Performance Measures in a Dial-Up Modem Pool System. - Paul F. Schikora; Michael R. Godfrey; Brian D. Neureuther (Int. J. Inf. Syst. Serv. Sect., 2010)