eCRM Technologies, Capabilities and SME Performance Benefits. - Yulin Fang; Paul Harrigan; Andreas Schroeder 002; Israr Qureshi; Patrick Ibbotson; Elaine Ramsey; Darren B. Meister (PACIS, 2008)

Internet Technologies, ECRM Capabilities, and Performance Benefits for SMEs: An Exploratory Study. - Paul Harrigan; Andreas Schroeder 002; Israr Qureshi; Yulin Fang; Patrick Ibbotson; Elaine Ramsey; Darren B. Meister (Int. J. Electron. Commer., 2010)

Improving direct mail targeting through customer response modeling. - Kristof Coussement; Paul Harrigan; Dries F. Benoit (Expert Syst. Appl., 2015)

An investigation of how the Australian brewing industry influence consumers on Twitter. - Torgeir Aleti; Paul Harrigan; Marc Cheong; Will Turner (Australas. J. Inf. Syst., 2016)

Domain Identification for Commercial Intention-holding Posts on Twitter. - Yuanyuan Zhu 002; Mee Chi So; Paul Harrigan (CyberSA, 2019)

The role of social media in the engagement and information processes of social CRM. - Paul Harrigan; Morgan P. Miles; Yulin Fang; Sanjit Kumar Roy (Int. J. Inf. Manag., 2020)

The dark and light sides of engagement: an analysis of user-generated content in wildlife trade online communities. - Kim Feddema; Paul Harrigan; Shasha Wang (Australas. J. Inf. Syst., 2021)

Identifying influencers on social media. - Paul Harrigan; Timothy M. Daly; Kristof Coussement; Julie A. Lee; Geoffrey N. Soutar; Uwana Evers (Int. J. Inf. Manag., 2021)

What makes people share political content on social media? The role of emotion, authority and ideology. - Jason Weismueller; Paul Harrigan; Kristof Coussement; Tina Tessitore (Comput. Hum. Behav., 2022)

Information sharing and political polarisation on social media: The role of falsehood and partisanship. - Jason Weismueller; Richard L. Gruner; Paul Harrigan; Kristof Coussement; Shasha Wang (Inf. Syst. J., 2024)

Misinformation sharing and how to combat it. - Jason Weismueller; Paul Harrigan; Richard L. Gruner; Shasha Wang (PACIS, 2025)